Privacy Policy

Effective Date: 08.12.2024

At SivomiX Avenue, accessible at sivomixavenue.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

Personal Information

When you place an order or contact us, we collect the following details:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Payment details are processed securely through trusted third-party payment gateways.
  • We do not store your payment information on our servers.

Usage Data

  • Data related to your interaction with our website, including:
    • Pages visited
    • Time spent on the website
    • IP address
    • Browser type and version

Cookies

  • Our website uses cookies to enhance your browsing experience. These include session cookies and analytical cookies to improve website performance.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and ship your orders.
  • To provide customer support and resolve inquiries.
  • To send promotional offers, newsletters, or updates (you can opt out at any time).
  • To analyze website traffic and improve your browsing experience.

3. Sharing Your Information

We respect your privacy and do not sell or share your information with third parties, except:

  • With service providers: Trusted partners for payment processing, order fulfillment, and delivery.
  • When required by law: To comply with legal obligations or protect the rights and safety of SivomiX Avenue.

4. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal and operational obligations.
  • Opt-out: Unsubscribe from promotional emails or other marketing communications.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is completely secure, and we encourage safe browsing practices.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:

  • Email: sales.sivomix@gmail.com
  • Phone: +91 86060 36903
  • Address: Bhairav Complex, Shop No. 805, Antariksh, Makwana Road, Marol, Andheri (E), Mumbai, Maharashtra 400059

This Privacy Policy is designed to ensure transparency and trust between SivomiX Avenue and our customers.